We guarantee that that all flowers sold are true to name, color range and stem length, that they are of commercial quality, and that they arrive in good shape and without defect, or your money back. Please inspect your flowers immediately upon arrival and report any flower damage or other concerns within 24 hours of receipt of the shipment. If you are not satisfied with your purchase from Pacific Callas due to flower damage, you may request a refund of the product(s) purchased. Refunds are limited to the amount of purchase and do not include shipping charges.

Please visit our Policies page for additional information on refunds and credits.

For any concerns about your order, please contact us by phone at (818) 241-5145